Designs By Chimere ("Company," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes how we collect, use, disclose, and maintain information obtained through www.designsbychimere.com (the "Website") and related business inquiries, consultations, and services.
Designs By Chimere is based in Houston, Texas, and provides branding, marketing, design, website development, and related professional services to clients throughout the United States.
01Information We Collect
We may collect the following categories of information:
Information You Provide: Your name, email address, telephone number, business information, requested services, project requirements, event details, and other information voluntarily submitted through our contact, booking, or speaking inquiry forms.
Inquiry Records: When you submit an inquiry, our systems may create a unique reference number and record the date and time of submission. Project inquiry information is saved before payment and may remain in our records even if checkout is not completed.
Payment and Transaction Information: Payments are processed by Stripe. Payment-card information is entered directly through Stripe rather than our project inquiry form. We may receive payment status, transaction details, and receipt information necessary to administer your engagement.
Website Technical Information: Our website and its service providers may process information necessary for website operation and security, including technical connection information. The precise categories collected by hosting providers and any cookies or analytics technologies remain subject to verification.
Please do not submit passwords, full payment-card details, government identification numbers, medical information, or confidential information belonging to third parties through our general inquiry forms.
02How We Use Your Information
We may use personal information to:
- Respond to inquiries and communicate about requested services.
- Evaluate business needs, project scope, timelines, and engagement opportunities.
- Schedule consultations and speaking engagements.
- Provide contracted branding, design, marketing, and consulting services.
- Process and reconcile payments.
- Maintain business, contractual, and transaction records.
- Address customer service requests, disputes, and legal obligations.
- Maintain and protect our website and business operations.
Marketing Communications: Designs By Chimere is not currently distributing promotional email campaigns. We may introduce service announcements, business updates, and marketing communications in the future, subject to applicable law and individual communication preferences.
If promotional emails are introduced, recipients will be provided with an appropriate method to unsubscribe. You may also request that your email address not be used for marketing by contacting info@designsbychimere.com.
Declining marketing communications does not prevent us from sending legitimate service-related or transaction-related communications.
03Third-Party Services and Information Sharing
We work with third-party platforms that support our business operations.
These include:
Stripe: Processes online payments and related transactions. During checkout, your email address and inquiry reference may be passed to Stripe.
Calendly: Facilitates consultation scheduling. Information entered when scheduling may be processed under Calendly's independent privacy practices.
Website Hosting and Database Providers: Support website operation, inquiry submissions, and business data storage.
Google Fonts: Our website uses font resources that may require your browser to communicate with Google's servers.
Future CRM and Email Providers: We may use customer relationship management and email distribution platforms when establishing marketing communications. Any such processing will be subject to applicable privacy requirements and this policy.
We may also disclose information to authorized service providers, professional advisers, or public authorities when reasonably necessary for business operations, legal compliance, or protection against unlawful activity.
Third-party websites and platforms operate under their own privacy policies. We encourage visitors to review those policies when using external services.
04Cookies and Website Technologies
Certain website functions or third-party services may use cookies or similar technologies.
The presence, purposes, and categories of cookies or other tracking technologies must be confirmed through a review of the production website and its providers.
We will update this policy and provide any legally required privacy choices or notices if analytics, targeted advertising, or additional tracking technologies are introduced.
05Information Retention
We retain personal information only as reasonably necessary for the purposes for which it was collected, including responding to inquiries, delivering contracted services, maintaining business records, resolving disputes, and satisfying applicable legal obligations.
Retention periods may vary based on the category of information, the status of the business relationship, and applicable recordkeeping requirements.
Requests for deletion will be evaluated in accordance with applicable law and any legitimate recordkeeping obligations.
06Information Security
We recognize the importance of protecting personal information and seek to maintain reasonable security practices appropriate to our business operations and the information collected.
However, no online transmission, electronic storage system, or technology platform can guarantee absolute security.
07Your Privacy Rights and Choices
Depending on your state of residence and applicable privacy laws, you may have rights relating to your personal information, including requesting access, correction, deletion, or information about how it is processed.
You may submit a privacy-related request by emailing info@designsbychimere.com with the subject line "Privacy Request."
We may take reasonable steps to verify your identity before processing a request. Certain information may be retained when authorized or required by law.
Where additional rights, appeal procedures, or response requirements apply, we will address requests according to the applicable legal framework.
08Children's Privacy
Our website and services are intended for business and professional audiences and are not directed toward children under 13.
If you believe a child has submitted personal information through our website, please contact us so the matter can be reviewed and appropriate action taken.
09External Links
Our website may contain links to client websites, social media platforms, payment services, and other external resources.
Designs By Chimere is not responsible for the independent privacy practices or content of websites operated by third parties.
10Policy Updates
We may revise this Privacy Policy to reflect changes in our services, technology, business practices, or applicable legal requirements.
Updates will be published on this page with a revised effective date. Material changes will be communicated as required by applicable law.
11Contact Information
Designs By Chimere
Houston, Texas
Email: info@designsbychimere.com
Website: https://www.designsbychimere.com